2110 Executive Dr.
Salisbury, NC 28145
Consumer Relations Customer Service Representative (17-033114)
Category: Customer Services
Position Location: Salisbury, NC Career Level: Sr. Hourly Position Summary: Responsible for responding to phone and e-mail inquiries and concerns relating to the 6 banners and DZA Brands. Resolves items such as: basic research of customer issues, inquiries and complaints from customers. Also responsible for outbound and inbound surveys to support organizational growth. Principle Duties and Responsibilities: • Maintain favorable customer image through providing friendly, courteous customer service in