Inside Sales / Customer Service

Elite Resources Premier Staffing
Job Description

QuickBooks and Salesforce experience

Customer Service / Inside Sales Position (Full-time/40 Hours per week)

The Customer Service / Inside Sales Position is an excellent opportunity to utilize previous experience while also building crucial knowledge to provide the best service possible. This is a long-term, full time opportunity; desired work schedule would be 5 days a week with approximately 40 hours.

Job Duties:

• Provide customer service to potential and established customers.

• Implement sales projects and initiatives that are organized by the manager.

• Quickly learn product information and answer knowledgeably on the go.

• Independent judgment is required to plan, prioritize and organize diversified workload.

• Correctly file paperwork and archive all documents.

• Maintain workflow by studying methods; implementing cost reductions; and developing reporting

Procedures.

• Create and revise systems and procedures by analyzing operating practices, record keeping

Systems, and forms control.

• Maintain a clean and organized work area.

• Comply with the Company's attendance/tardiness standards.

Job Requirements:

• Associates or Bachelor’s Degree, or equivalent years of experience.

• At least 2 years of customer service & sales experience. Experience with Lighting Sales is a plus.

• Must be very meticulous and detail-oriented.

• Must have excellent computer skills; Microsoft Office is a must.

• Experience using ERP systems is preferred. Experience with QuickBooks is a plus.

• Have excellent verbal and written communication skills.

• Well organized, team oriented, and highly motivated.

• Sensitivity to confidential matters may be required.

Job Snapshot:

Employment Type: Full-Time: Monday - Friday 8:00 AM - 5:00 PM

Job Type: Insides Sales/Customer Service

Education: Associates or Bachelors Degree

Experience: At least 2 years

Contact Information