Community Engagement Coordinator

Sustain Charlotte
Job Description

Position Summary

Sustain Charlotte is seeking an individual to serve as the Community Engagement Coordinator for a high-energy, fast-paced team. The Community Engagement Coordinator will assist the team with all aspects of Sustain Charlotte’s programmatic work and outreach.  

Reporting to the Director of Engagement and Impact, the Community Engagement Coordinator will assist with planning and support for Sustain Charlotte’s events and outreach opportunities. This person should have enthusiasm for and the ability to communicate Sustain Charlotte’s mission and programs with tact, sincerity, persuasion, and passion. 

About Sustain Charlotte

Sustain Charlotte is a forward-thinking, dynamic, and highly impactful nonprofit in Charlotte with a current team of eight employees and contractors.  Through education, community engagement, and advocacy, we inspire choices that lead to a healthy, equitable, and vibrant community for generations to come.   While we are a go-to source of local sustainability information and best practices, we focus on advocating for smart growth and transportation choices.  We make the Charlotte region better for all who live here.  Advancing racial equity through our work is a top priority for us.

Essential Duties and Responsibilities

Program Coordination 

  • Work collaboratively with staff to develop and implement strategies to advance Sustain Charlotte’s mission. 

  • Assist the Director of Engagement and Impact in managing priorities of all programmatic work. 

  • Attend government meetings and draft summarizing outcomes.

  • Evaluate progress towards programmatic goals and update project and program status reports. Contribute to preparing reports that are presented to the Board and senior staff.

  • Assist in tracking due dates of grant reports and proposals. 

  • Support the team in researching new programmatic grant opportunities. 


  • Represent Sustain Charlotte at neighborhood and community meetings, give presentations, and work with stakeholders to implement our programs.

  • Assist in the execution of (and in some cases lead) neighborhood-based meetings. 

  • Represent Sustain Charlotte at various tabling events and assume responsibility for ensuring we always have sufficient marketing materials: brochures, stickers, event/program flyers, etc.

Volunteer Coordination 

  • Manage the recruiting, training, and scheduling of volunteers to assist with program work and events. 

  • Coordinate volunteers and communicate their tasks for each event/project.

  • Keep accurate and up-to-date records of volunteers in the organization’s CRM. 

  • Manage Sustain Charlotte account on volunteer recruitment sites (Hands On Charlotte, Share Charlotte, etc.) and update volunteer listings as needed.

Event Coordination

  • Manage event coordination for community outreach events. This includes communicating with community partners, scheduling and communicating with volunteers, ensuring events are adequately promoted, and coordinating setup and supplies.

  • Coordinate speaker(s) and all outreach related to program events.

  • Serve as primary contact for all aspects of event coordination.


Qualifications/Required Skill Set

  • Knowledge of (or ability to rapidly learn) and passion for smart growth, transportation policy,  and nonprofit organizations.

  • Bachelor's degree required. 

  • Demonstrated written and oral communication excellence, including translating complex ideas into clear, compelling text free of grammatical and punctuation errors.

  • Experience in community engagement and partnership-building.

  • Commitment to supporting diversity and inclusion as Sustain Charlotte works to advance social equity.

  • Strong presentation and public speaking skills.

  • Experience using online services and other data sources to conduct research.

  • Proficiency in using spreadsheets, MS Office, Google Drive, and PowerPoint.

  • Strong organizational and time-management skills, including setting priorities, meeting deadlines, and managing multiple projects simultaneously.

  • Strong logistical and database skills.

  • Commitment to the mission of Sustain Charlotte.



  • This is a 30-40 hour/week contract position for three months; after an initial three-month contract period, if both parties agree, full-time employment may be offered.

    • Once a full-time employee, benefits include; reimbursement for employees who commute to the office by bike, scooter, or transit, health insurance, a generous PTO policy, an IRA contribution, a cell phone stipend, and a professional development stipend.

  • Salary is commensurate with experience in the Charlotte region. 

  • Sustain Charlotte supports a flexible work schedule and prioritizes work-life balance. 

  • Our flexible schedule allows staff to work from home and at our office at 1100 S. Mint Street, Charlotte, NC.

  • This position will require frequent work in the evenings and some work on weekends to participate in community events and meetings.

  • In-town travel will be required.

  • A high volume of public contact is expected.


This job profile in no way states or implies that these are the only duties to be performed by the jobholder. They will be required to follow any other instructions or perform any other duties as requested by the Director of Engagement and Impact at Sustain Charlotte. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary.


Submit a cover letter and resume to; indicate "Community Engagement Coordinator" in the subject line. 

Sustain Charlotte prioritizes diversity and inclusion. Women, non-cis gendered people, people of color, and individuals from underrepresented communities are strongly encouraged to apply. Sustain Charlotte welcomes applicants to share anything about their life experience that has prepared them for the position they are applying for.

Employment at Sustain Charlotte is based upon individual qualifications without regard to race, color, gender, sexual orientation, religion, creed, age, national origin, physical or mental disability, marital, or veteran status, political ideology, gender identity, genetic information, or any other legally protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social/recreational programs.

Contact Information